that was quick……..ordered a couple of things for the boat and the first one arrived this afternoon from Fort Lauderdale, little more than 2 days after it was dispatched. now all i have to do is wait for two weeks for the customs to clear it !!!
My next package is due in from california, bet it arrives tomorrow too.
Customer service, the americans have it spot on. You notice it more when you live in portugal, work in spain and then take a boat to the caribbean.
In portugal if you order something, they just shrug their shoulders and look for every reason not to help you
in spain, pretty much the same
in the islands, just plain lazy
maybe soon i will head stateside to see for myself. It can´t possibly be as crazy as the media make out
The November Archives 
Have a moan - the beers are on me !!